Susan Graff and her project team conducted an independent assessment of the Delta Air Lines Environmental Management System (EMS). The team evaluated the existing EMS and recommended changes; gathered evidence of sustainable “beyond compliance” activities as a means for generating productivity gains; and evaluated how activities were measured, communicated and tied to Delta daily operations. They also wrote Delta’s first ever public environmental, health and safety (EHS) report on commitments to excellence, stewardship and sustainability. The EHS report was produced in response to shareholder resolutions for disclosure of sustainability information.